June 2024

Diagnosing a BMW That’s Had the Parts Store Thrown at it

We thought we had seen it all until this client brought in his 2007 BMW 328i. This client had replaced nine modules along with many other miscellaneous parts. Even after all this he still could not resolve a crank, no start condition. Our job was to pinpoint what was causing the problem without just throwing parts at it. As you’ll see in this video, Andrew does just that. Not only did he pinpoint the issue, but he fixed it without any parts. This is why we test, don’t guess. Enjoy!

Diagnosing A Diesel Truck In The Parking Lot (Duramax No Crank, No Start)

The Professor has and never will be a diesel guy, but all the other guys were backed up and somehow it came into our St.Marys location which usually doesn’t do diesels. We just don’t have the space or the racks for it. So this Duramax came in with a no crank, no start condition. You’ll learn some really simple but important tips on diagnosing an issue like this, and also something at the end that is vital to making sure you don’t cost yourself a crappy phone call with the client later on. We hope you enjoy!

This One Thing Is Costing Shops Lots Of Money!

Click to watch

We’ve seen a trend over the past couple years and we want our past experiences and failures to help you and your shop! This one thing has really been a pain, but we’ve come up with some good procedures that have made the issue at least tolerable at this point. This will also create stronger relationships with your clients! We hope it helps. Enjoy!

Click to watch

The video talks about how to save money and avoid unnecessary trouble when repairing cars.

The key point is to replace all the bolts and other fasteners that are specified by the manufacturer to be replaced during a repair job. Reusing these bolts can lead to car parts coming loose and causing serious problems.

The video uses the example of replacing a water pump on a 2014 Ford Flex 3.5L. The manufacturer specifies that the subframe bolts need to be replaced when the water pump is replaced. The video shows how to find this information in the repair manual.

The video also talks about the importance of communication between service advisors and technicians. The advisor should find out from the technician if any bolts need to be replaced before giving the customer an estimate.

Finally, the video advises car owners to ask the repair shop if they will replace all the necessary bolts before they authorize any repairs.